Exchange Policy

Unfortunately, we do not accept refunds or returns, only exchanges. We have a 3-day exchange policy, which means you have 3 days after receiving your item to request a exchange. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

To start a exchange, you can contact us at zenishasuits@gmail.com by providing us your order number. 


You can always contact us for any exchange questions at zenishasuits@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.